Privacy Policy
Last updated: 16/11/2025
Effective date: 16/11/2025
Welcome to dtarchanabatra.com (“we”, “us”, “our”). This Privacy Policy applies to our website [dtarchanabatra.com] (the “Site”) and explains how we collect, use, and protect personal information when you use our services.
1. Business & Contact Information
Business name: dtarchanabatra.com
Contact email: dietitianarchanabatra@gmail.com
Contact phone: +91-9971886474 / 0124-4112911 / 0124 4072603 / 9971886474
Address: Lower Ground Floor, C-2/97, Sushant Lok-1, Gurgaon.
2. Information We Collect
- Name, email address, phone number, and billing/shipping address when you place orders.
- Payment/transaction information (via Razorpay) – we do not store full card data.
- Device/browser info, IP address, usage data (automatically collected) for site analytics.
3. How We Use Your Information
We use your information to:
- Process payments, orders, and refunds.
- Communicate with you about your orders, service updates, and support.
- Detect and prevent fraud and comply with legal obligations.
- Improve our website and services.
4. Payment Processing
Payments are processed using Razorpay, a third-party payment gateway. By making a payment, you authorize sharing the required data (name, email, billing address, transaction details) with Razorpay. We do not store full credit/debit card numbers on our servers.
5. Sharing Your Information
We share your information only with:
- Payment processors (Razorpay) and service providers (hosting, analytics, email).
- Legal or regulatory authorities when required by law.
- Logistics/shipping partners, when you place an order needing delivery.
6. Cookies & Tracking
We use cookies and similar technologies for site operation, analytics, and improving user experience. You can control cookies via your browser settings, but disabling cookies may impact site functionality.
7. Data Security & Retention
We take reasonable security measures (HTTPS, access controls) to protect your personal data. We retain transaction and billing information for the period required by law or for our business purposes (e.g., 7 years for accounting) and remove or anonymize data when no longer needed.
8. Your Rights
You have the right to access, correct or request deletion of your personal information. To exercise these rights, please contact us at the email listed above.
9. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date. Continued use of the Site after changes constitutes your acceptance of the revised policy.
10. Governing Law
This Privacy Policy is governed by the laws of India. All disputes shall be subject to the jurisdiction of the courts of [insert your state/city].
Contact Us
If you have any questions or concerns about this policy, please contact us at:
Email: dietitianarchanabatra@gmail.com
Phone: +91-9971886474